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Frequently Asked Questions



Is CheckXtra cashflow solutions easy to use?

Yes. It is like swiping a credit card and sending an email.


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Is CheckXtra cashflow solutions expensive?

No. The cost of CheckXtra cashflow solutions are significantly lower than making trips to the bank to deposit checks, late payments, late payment tracking, past due notices expenses, mailing expense, payments processing, delay payment settlement and limited payment options to your customers.


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Can CheckXtra cashflow solutions solve customers’ late payments headaches and the profit wasting processes of chasing customers to get them to pay whatever is due with no hassle?

Yes. CheckXtra cashflow solutions are designed with processes to deal with all types of customers and can make them pay promptly with no hassle.


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Does CheckXtra provide Electronic Billing and Payments (EBP) system integration?

Yes. CheckXtra’s consulting services provide systems integration and interface to support accounts receivable (AR) update and posting.


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What is Electronic Check Conversion (ECC)?

Electronic Check Conversion (ECC) is the process of converting the customer’s paper check into an electronic transaction when the check is swiped at the Point-of-Sale (POS) Terminal “Walk-In”. It is similar to charging a credit card, however at lower co
st.

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What is Electronic Check Truncation?

Electronic Check Truncation is the process of converting the customer’s paper check or the customer’s check information into an electronic transaction when the check is processed and deposited securely online by the business. It is similar to charging a credit card, however at lower cost.


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Do we still have to make trips to the bank to deposit checks?

No. Faster Deposit solutions eliminate making trips to the bank to deposit checks. You can process each check you received or its information immediately with no delay for faster credit to your business bank account.


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How do CheckXtra cashflow solutions solve the risks that are associated with accepting checks?

Faster Deposit solutions verify checks automatically to avoid the acceptance of bad checks.


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What is the In-House Automated Merchant Bank Teller?

It is the Faster Deposit solution. It allows you to verify each check and process it immediately once each check is received for faster deposit and credit to your business bank account without making trips to the bank to deposit checks. It saves you time and money.

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What does swiping a check like a credit card mean?

It is simple. Now, you can process checks by swiping them like credit cards at the Point-of-Sales (POS) Terminal “Walk-In” or securely Online. Within seconds, each check is verified by the nation-wide check writers negative database automatically to avoid the acceptance of bad checks. Check image is taken. And, each check is processed for deposit directly without making trips to the bank for faster credit to your business bank account, however at lower cost.

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What is CheckXtra Consulting and Solution Implementation?

It is CheckXtra’s staff & Your Business Staff working together from concept to turnkey.


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How does CheckXtra Outsourcing work?

Checkxtra does it for you. Checkxtra can enroll your customers. Checkxtra can schedule your customers’ payments. You Can Relax.

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What is Point-of-Convenience (POC)?


Point-of-Convenience (POC) is when business offers its customers to pay their payments and dues from many points of convenience. Examples of Point-Of-Convenience are the point-of-sale “Walk-In”, the business website, by phone, fax, email, via a bill remittance such as invoice and/or inserts sent by the mail and overnight/day drop box.


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What are CheckXtra Check Solutions product line and services?

  • Bank Draft Check

  • Paper Check to eCheck/ACH

  • Guarantee Check

  • eCheck/ACH

  • Check Imaging

  • Check outsourcing from any point of convenience
    that you offer to your customers.


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What is CheckXtra Credit Card Solutions product line and services?
  • Visa and Master Card

  • American Express Card

  • Discover Card

  • Visa and Master Check Card

  • ATM - Debit Card

  • Credit Card outsourcing from any point of convenience
    that you offer to your customers.


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What is CheckXtra Cash Solutions product line and services?

ATM Machines and Services.

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What is a Bank Draft Check?

Bank Draft Check is a paper check. It is an established legal form of payment through various federal statutes and banking regulations in the United States and Canada. It has been used by many businesses for years. Business can print and sign legal paper bank draft check against any customer’s checking bank account when authorized by the customer when payment is due. It is similar to charging a credit card. The business processes and deposits the legal bank draft check(s) in the business checking bank account like any customer’s regular paper check. Bank Draft Checks are initiated at the Point-of-Sale “Walk-In”, at the business website, by phone, fax, email, or via a bill remittance such as invoice and/or inserts sent by the mail and overnight/day drop box. Bank Draft Check is an excellent method of payment for recurring and non recurring payments.

Checkxtra can enroll your customers' payment. Checkxtra can schedule your customer's payments, print bank draft checks, deliver the draft checks to your business by mail, in person and even deposit them into your business bank account. You Can Relax.

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What is eCheck/ACH?

ACH is an electronic check. It is an established legal form of payment through various federal statutes and banking regulations in the United States and Canada.

Only authorized ACH business can debit any customer's checking bank account when authorized by any customer when payment is due - it is like charging a credit card.

With ACH, Only authorized business can process customer’s paper checks and electronic checks (eCheck/ACH) that are initiated at the Point-of-Sale “Walk-In”, at the business website, over the telephone, fax, email, or via a bill remittance such as invoice and/or inserts sent by the mail and overnight/day drop box. All debits are credited to the authorized business account. ACH is an excellent method of payment for recurring and non recurring payments.

Checkxtra can enroll your customers. Checkxtra can schedule your customers' payments, prepare and schedule the transfer of eCheck/ACH files to the ACH network for deposit to your business bank account. You Can Relax.


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What is ACH?

The Automated Clearing House (ACH) Network is a highly reliable and efficient nationwide batch-oriented electronic funds transfer system governed by the NACHA OPERATING RULES which provide for the interbank clearing of electronic payments for participating depository financial institutions. The American Clearing House Association, Federal Reserve, Electronic Payments Network, and Visa act as an ACH Operator and central clearing facilities through which financial institutions transmit or receive ACH entries.

ACH payments include:
  • Direct Deposit of payroll, Social Security and other government benefits, and tax refunds
  • Direct Payment of consumer bills such as mortgages, loans, utility bills and insurance premiums
  • Business-to-business payments
  • E-checks
  • E-commerce payments
  • Federal, state and local tax payments

The volume of ACH payments in 2001 exceeded 7.99 billion, up 16.2 percent from 2000. The value of these payments was $22.2 trillion, representing a 9.2 percent increase. Annual transaction volume on the ACH Network increased by more than one billion payments for the first time in 2001.

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What are some of the typical businesses that use Bank Daft Checks and/or eCheck/ACH payments to increase their bottom line?

Many such as: Alarm Companies, Properties Management, Real Estate Mortgage Bankers, Utility Companies, Telephone Companies, Schools, Credit Card Banks, Internet Service Providers, Retail Businesses, Self Storage, Car Dealers, Doctor Offices, Accountants, Golf Courses, Hospitals, Fundraising Companies, Collection Agencies, Insurance, Investment and Savings Plans, Car Loans, Cable TV, Health and Fitness Clubs, Newspaper/Magazine Subscriptions, Donations and Contributions to Non-Profits and much more.


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What does CheckXtra Due Diligence Discovery Process Methodology bring to the business?

CheckXtra’s Due Diligence Discovery Process Methodology brings the world’s best technologies and processes to discover many opportunities for businesses to get paid promptly with no hassle, to achieve business excellence and to gain competitive advantages. CheckXtra’s solutions offer benefits to both your business and your customers in many areas:
  • Business processes review and optimization
  • Project scope and gap analysis that bring business results and competitive advantage
  • Strategic planning and presentation of the solution options and recommendation
  • Marketing analysis and implementation of customer adoption programs and transitioning
  • Technology, vendors, processes and partners due diligence that bring results
  • Design and customization to fit your business needs
  • Implementation and outsourcing - You can relax
  • Training and ongoing support

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Why are CheckXtra Consulting Services and Solutions Unique and Different?

Because most sales people don't always utilize the most appropriate solutions for their clients. They may be limited to the products and services which they are subjected and have to sell. Our consultants at CheckXtra are committed to integrating and implementing the needed solutions for our clients without worrying about our allegiance. In other words, we look after your interest instead. In order to achieve this objective, our consultants follow four steps: Interview. Investigate. Implement. Post Analysis.

Step 1: Interview
Our consultant will spend whatever time necessary to understand your cashflow problems and needs. We look at them from all angles. We put ourselves in your shoes to see things from your perspective. Only then we begin to understand what your business needs are.

Step 2: Investigate
Once the interview and fact finding are done, we start looking for solutions. CheckXtra's due diligence discovery process will discover many ways your business can easily achieve prompt payment with no hassle and gain a competitive advantage. After all, inefficient cashflow costs your business money and results in less profit to your business.

Step 3: Implement
After the investigation is done, our consultant will recommend the needed solutions to you. Once the recommendations are discussed and the solution determined, we will implement the cashflow solution for you. The solution may involve outsourcing or implementation of services and products. No matter what the solution may be, you will be assured that it will be seamless. We never lose sight of reliability, speed, and ease of use.

Step 4: Post Analysis
After the cashflow solution is in place and had time to work, our consultant will do a periodical Post Analysis to determine whether any adjustments are necessary.

Bottom line is we make living by making your business keep more of what you make. The old saying, " A penny saved is a penny earned", is our approach. Let our consultants help you put smile back on your face.

Call us now at 1-800-320-8432 to take full advantage of outsourcing and consulting solutions at CheckXtra.


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What is Convenient Payment?

Convenient Payment
is a smart and convenient way to get paid promptly and easy from your customers with their preferred payment choice. More convenient payment options to your customers can increase business sales.

It brings more customers, builds customer satisfaction, loyalty, retention, and improves your operation efficiency with cash flow predictability and liquidity.

We can find the best solution that fits your business needs in any one category or in any combination of categories.

  • Check Solutions – Paper Check to eCheck/ACH, Guarantee Check, eCheck/ACH, Bank Draft Check, Check Imaging.
  • Consulting & Solution Implementation - Checkxtra staff working with your staff from concept to turnkey.
  • Outsourcing - Checkxtra does it for you. Checkxtra can enroll your customers. Checkxtra can schedule your customers' payment(s). You Can Relax.
  • Credit Card Solutions - Visa/Master Card/ American Express/Discover/CheckCard-Visa/Master Card/ATM.
  • Cash Solutions – ATM Machines & Services.

Now you can yes to any of your customers' preferred payment choice that you offer and they choose: Bank Draft Check, eCheck/ACH & Credit Cards Batch. Both you and your customers can easily achieve Prompt Payment with no hassle.

CheckXtra’s representative can meet with you and complete a discovery process. Your questions are answered honestly and with integrity. The discovery findings will result in sharing with you the complete customized solution options that will enable you to offer your customers more convenient payment options that fit your business needs.

CheckXtra's Cashflow Solutions can empower your business and increase your bottom line. Our business is to customize and implement solutions that fit your specific business needs. Your business can easily get paid promptly with no hassle. CheckXtra can enable your business to process customers' payments faster at lower cost. And CheckXtra can enable your business to offer customers more convenient payment options from anywhere at anytime.

Call us now at 1-800-320-8432 to take full advantage of Convenient Payment solutions at CheckXtra.



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What are CheckXtra Prompt Payment Solutions?

Prompt Payment Solutions are designed to deliver smart and convenient ways your business can get paid promptly and easily from your customers without hassle. It can save your business time and money, build customer satisfaction, loyalty, retention, and improve your operation efficiency with cash flow predictability and liquidity.

The process is simple. Your customer completes and signs a short form. The signed form specifies all the necessary details of the prompt payment. The questions on the form are customized to fit your specific business needs.

It is Reliable. It is Fast. It is Easy.

Prompt Payment Solutions has many benefits for both customers and businesses. It simplifies bill paying, ends accounts receivable headaches, reduces the hassle of late payments and the profit wasting processes of sending past due notices. Prompt Payment let your customers pay your business when payment is due automatically. On time, without writing and mailing any check or credit card information.

Prompt Payment is easy to set up. Customers can still send payments if they desire, but the payment(s) must be sent promptly. CheckXtra’s solutions are designed to deal with all types of customers and make them pay promptly with no hassle.

CheckXtra’s representative can meet with you to complete a discovery process. Your questions are answered honestly and with integrity. The findings will result in sharing with you the complete customized solution options that will enable your business to get paid promptly with no hassle.

Call us now at 1-800-320-8432 to take full advantage of Prompt Payment with no hassle solutions at CheckXtra.


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What is CheckXtra Faster Deposit?

Faster Deposit is a smart and convenient way to process received payments promptly and easily. It converts check payments to cash quickly with faster credit to your business bank account. It can save your business time and money, and improve your operation efficiency with cash flow profitability and liquidity.

It is simple. Now, you can process checks by swiping them like credit cards at the Point-of-Sales (POS) Terminal or securely Online. Checks are electronically deposited for quick settlement and for fast credit to your business bank account. Within seconds, each check is verified by the nation-wide check writers negative database. Just like a business bank teller, each check is processed for deposit directly, without making trips to the bank.

Faster Deposit Verifies checks automatically to avoid the acceptance of bad checks. Faster Deposit automatically does Electronic Re-Presentment and Recovery when it is necessary and can be customized to fit your specific business needs.

With Faster Deposit, your business can debit any customer's checking account when authorized - similar to charging a credit card.With Faster Deposit, your business can charge any customer's credit card, process paper checks and electronic checks (eCheck/ACH) that are initiated at the Point-of-Sale "Walk-In" at the business website, by phone, fax, email, or via a bill remittance such as invoice and/or inserts sent by the mail and overnight/day drop box.

It is Reliable. It is Fast. It is Easy.

CheckXtra's representative can meet with you to complete a discovery process. Your questions are answered honestly and with integrity. The discovery findings will result in sharing with you the complete customized solution options that will enable your business to offer customers more convenient payment options that will result in depositing and processing check payments faster.

Call us now at 1-800-320-8432 to take full advantage of Faster Deposit solutions at CheckXtra.


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